Terms of Service

Last updated: 14 July 2026 · Operator: Andreas Fleschurz — Imprint · Contact: hello@unmask.tools

Short version (non-binding): This summary is provided for convenience only and does not replace these Terms of Service. In the event of any inconsistency, the full Terms prevail.

Use unmask.tools and unmask.shield for lawful purposes. Don't abuse the API. Paid subscriptions are billed monthly via Stripe. You can cancel any time. We provide the service as-is and are not liable for decisions made based on its output.

1. Acceptance of Terms

By using unmask.tools, the unmask.shield browser extension, the unmask.filter bot templates, or any associated API (collectively, the "Service"), you agree to these Terms of Service.

If you do not agree to these Terms, you must not use the Service.

If you use the Service on behalf of a legal entity, you represent and warrant that you are authorised to bind that entity to these Terms.

2. Description of Service

unmask.tools is provided as a Software-as-a-Service (SaaS) platform. Depending on the selected subscription tier, the Service enables users to analyse text using AI-assisted technology. The Service identifies predefined language patterns, provides contextual information regarding identified passages and, where applicable, offers suggested alternatives or additional explanatory material.

The Service includes:

We may improve, update and further develop the Service from time to time, provided that the agreed core functionality of the subscribed Service is maintained.

3. Accounts and API Keys

Access to AI-powered features requires an API key.

You are responsible for keeping your API key confidential. Do not share your key publicly or embed it in client-side code accessible to others.

If you believe your key has been compromised, contact us immediately at hello@unmask.tools.

You are responsible for all activities carried out using your account and API key. If you become aware of any unauthorised use of your account or API key, you must notify us without undue delay.

Personal tier keys are free and subject to a daily usage limit of 50 AI-assisted detections. Paid tier limits are as described on the pricing page.

4. Acceptable Use

You agree not to use the Service to:

For serious or urgent violations — including attempts to circumvent rate limits, illegal use or activities that may harm the Service or other users — we may suspend or terminate access immediately without notice.

For other breaches, we will generally provide reasonable notice and, where appropriate, an opportunity to remedy the breach before suspension or termination.

5. Subscriptions and Billing

Paid subscriptions are billed in advance using the billing interval selected during the ordering process (for example monthly or annually) via Stripe.

By subscribing, you authorise Stripe to charge your payment method on a recurring basis.

Your subscription renews automatically for the selected billing interval unless cancelled before the end of the current billing period.

All prices shown are the total amount payable. No value added tax (VAT) is charged or shown, because the operator is a small business within the meaning of § 6 (1) 27 of the Austrian Value Added Tax Act (Kleinunternehmerregelung, UStG). This applies to customers in Austria, in other EU Member States, and outside the EU alike.

Where a business customer in another EU Member State provides a valid VAT identification number, the supply falls under the reverse charge mechanism and that customer accounts for any VAT due in their own Member State.

If the operator ceases to qualify as a small business, or becomes liable to charge VAT in another Member State, prices and this clause will be updated in accordance with § 12 below before any change takes effect.

6. Consumer Rights and Right of Withdrawal (EU / EEA)

If you are a consumer located in the European Union or the European Economic Area (EEA), you have a statutory right to withdraw from this contract within 14 days from the date of conclusion of the contract without giving any reason.

To exercise your right of withdrawal, you must inform us of your decision by means of a clear statement (for example by email to hello@unmask.tools). You may use the model withdrawal form below, although this is not mandatory.

The withdrawal period expires 14 days after the conclusion of the contract.

Consequences of Withdrawal
If you withdraw from this contract, we will reimburse all payments received from you without undue delay and no later than 14 days after we receive your notice of withdrawal.

Where you have expressly requested that the Service begins before expiry of the withdrawal period, mandatory statutory provisions regarding any obligation to pay a proportionate amount for services already provided remain unaffected.

Nothing in these Terms limits or excludes your mandatory statutory consumer rights under applicable law.

Model Withdrawal Form

(To be used only if you wish to withdraw from the contract.)

To: Andreas Fleschurz, Rebengasse 1-7/25, 2700 Wiener Neustadt, Austria
Email: hello@unmask.tools, Telephone: +43 680 1127699

I/We (*) hereby give notice that I/We (*) withdraw from my/our contract for the provision of the following service:

Service: unmask.tools subscription
Ordered on: _______________
Name: _______________
Address: _______________
Signature (only if submitted on paper): _______________
Date: _______________

(*) Delete as appropriate.

7. Intellectual Property

The Service, including its software, phrase library, documentation, databases, design and other content, is owned by Andreas Fleschurz and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, reverse engineer or create derivative works from the Service except where expressly permitted by mandatory law or by our prior written consent.

Phrase suggestions submitted by users may be incorporated into the shared phrase library.

By submitting such content, you grant us a worldwide, perpetual, non-exclusive, royalty-free licence to use, reproduce, adapt, publish and distribute such content, including as part of aggregated and anonymised datasets.

7a. Commercial Data Licensing

unmask.tools may license anonymised aggregated datasets to third parties, including research institutions, universities, academic organisations, media organisations and commercial data analytics providers.

The datasets contain no personal data and consist solely of anonymised phrase data, classifications, statistical information and associated metadata.

Where users voluntarily participate in the global sharing functionality described in the Privacy Policy (see our Privacy Policy §5), anonymised detection events may also be included in aggregated datasets.

All processing of such datasets remains subject to applicable data protection law.

If you are interested in licensing anonymised datasets, please contact us via the data room.

8. Disclaimer of Warranties

We provide the Service with reasonable care and skill.

Except where mandatory law provides otherwise, we do not guarantee that the Service will be uninterrupted, continuously available or entirely free from errors.

We also do not warrant that

Detection results are generated through AI-assisted analysis and are provided solely for informational purposes. They do not constitute legal, journalistic, compliance or any other professional advice. Users remain solely responsible for evaluating and acting upon the results.

For consumers, mandatory statutory rights regarding the conformity of digital services remain unaffected. The foregoing disclaimer relates solely to the informational nature of the analysis results and does not limit mandatory statutory consumer rights.

9. Limitation of Liability

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by mandatory applicable law. To the extent permitted by law, we shall be liable only for damage caused intentionally or by gross negligence.

Our aggregate liability arising out of or in connection with these Terms shall not exceed the subscription fees paid by the affected user during the twelve months preceding the event giving rise to the claim, unless mandatory law provides otherwise.

Nothing in these Terms limits liability for

10. Modifications to the Service

We may modify, improve or further develop the Service from time to time, provided that the agreed core functionality of the subscribed Service is maintained.

Where modifications materially affect the Service, we will provide reasonable prior notice unless immediate changes are required for security, legal or technical reasons.

We may also temporarily suspend the Service or individual features where reasonably necessary to perform maintenance, install updates, address security vulnerabilities or ensure the proper operation of the Service. We will endeavour to keep any interruption as short as reasonably possible.

Where required by mandatory law, consumers will receive updates necessary to maintain the conformity and security of the digital service.

11. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of Austria.

For business customers, disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts having subject-matter jurisdiction for 2700 Wiener Neustadt, Austria.

For consumers, mandatory consumer protection provisions of the country in which the consumer has his or her habitual residence remain unaffected, including any mandatory rules on jurisdiction.

Nothing in this clause affects any mandatory rights granted to consumers under applicable law.

12. Changes to these Terms

We may update these Terms from time to time. Where changes materially affect your rights or obligations, we will notify registered users by email at least 14 days before the revised Terms take effect. If you do not agree to the revised Terms, you may terminate your subscription before the changes become effective.

Continued use of the Service after the revised Terms take effect constitutes acceptance of the updated Terms.

13. Force Majeure

We shall not be liable for any delay or failure to perform our obligations under these Terms where such delay or failure results from events beyond our reasonable control, including but not limited to natural disasters, war, acts of terrorism, governmental measures, labour disputes, power outages, failures of telecommunications networks, cyberattacks or failures of third-party infrastructure or service providers.

14. Severability

If any provision of these Terms is held to be invalid, illegal or unenforceable, the remaining provisions shall remain in full force and effect. The invalid or unenforceable provision shall be replaced, to the extent permitted by law, by a valid provision that most closely reflects the economic purpose of the original provision.

15. Contact

For any questions regarding these Terms, please contact:
Andreas Fleschurz
Email: hello@unmask.tools